Privacy Policy
At My Aasthi, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using the My Aasthi website, apps and services (the "Platform"), you agree to this policy.
1. Information we collect
- Account details such as your name, email, phone number and the role you choose (buyer, tenant, owner, builder or agent).
- Listings and enquiries you post or send, including property details, messages and saved searches.
- Service requests when you ask for home loans, legal help or interiors.
- Usage information such as pages viewed and actions taken, collected to improve the Platform.
2. How we use your information
- To provide and operate the Platform and your account
- To connect you with owners, builders, agents or service partners when you enquire
- To send you transactional messages such as password resets and enquiry updates
- To improve our features, listings and recommendations
- To keep the Platform safe and prevent fraud or abuse
3. When we share information
We do not sell your personal information. We share it only in these situations:
- With an owner, builder or agent when you enquire about their listing
- With a service partner (such as a lender, advocate or interiors vendor) when you request that service
- With trusted providers who help us run the Platform, such as hosting and email services
- When required by law, or to protect our rights and the safety of users
4. Cookies and analytics
We use cookies and similar technologies to keep you signed in, remember your preferences and understand how the Platform is used. You can control cookies through your browser settings.
5. Data retention
We keep your information for as long as your account is active or as needed to provide the Platform, comply with our legal obligations and resolve disputes.
6. Security
We use reasonable technical and organisational measures to protect your information, including hashed passwords and encrypted connections. No system is perfectly secure, so we cannot guarantee absolute security.
7. Your choices
You can access or update your account details at any time. To request a copy of your data, correct it, or delete your account, contact us and we will help. You can also unsubscribe from marketing messages while still receiving essential service messages.
8. Children
The Platform is not intended for anyone under 18, and we do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version here with a new "last updated" date.
10. Contact
Questions about your privacy? Reach us at hello@myaasthi.com or through our contact page.